Ratings and Reviews
Are Bad Reviews Costing you Business?
Have you booked a trip lately, or bought anything online WITHOUT first reading a few reviews? I doubt it. Has an unfair review cost you business? Is your competition killing it on Tripadvisor and you’re not? Do you wish there was a way to garner great reviews and deal with the not-so-great ones before they blow up in your face? You know how important 5-star ratings are to the health of your adventure travel business, but where to begin?
‘90% of consumers read online reviews before visiting a business.’
The Power of Positive Reviews
Great reviews are one of the best ways to build ‘trust’ with your ideal clients. But here’s something you may not know: reviews are also a ranking signal for Google and a key part of your tourism SEO. At Aventur, we make use of online and offline tactics to get you the recognition you deserve. All of this creates social proof of your great customer service. Eventually, Tripadvisor may become your top referral engine, sending booking-ready traffic directly to your website.
‘84% of people trust online reviews as much as a personal recommendation.’
Great reviews are also among the best rewards your staff can receive, confirming a job well done and improving morale.
Trust a Pro to Manage Your Reputation
Our process will check your review stream and adjust each month so you’re getting the right mix of Facebook, Google My Business and Tripadvisor ratings and will address any issues that might come up.
We’ll mine those reviews for deeper customer insights you might otherwise have missed and soon your competition will be scratching their heads and wondering what you’re doing to get so many 5-star reviews.